Privacy Policy

Last updated: April 23, 2026

Paragon Garage Doors ("we," "our," "us") is a division of Paragon Builders, serving Alabama since 1994. This policy explains what personal information we collect when you contact us through paragongaragedoorsal.com, how we use it, and your rights.

1. Information we collect

We collect information you voluntarily provide when you request a callback, quote, or emergency service. This typically includes:

• Your name
• Phone number
• City or service area
• Description of the issue with your garage door
• Photos or files you choose to share with us

We also automatically collect technical information such as your IP address, browser type, device type, pages visited, and referral source through standard website analytics (Google Analytics 4, Meta Pixel). No financial information is collected through this website.

2. How we use your information

• To respond to your service request, provide a quote, and dispatch a technician
• To contact you by phone or text regarding your appointment or service
• To send service-related follow-ups (e.g., warranty reminders, maintenance tips)
• To improve our website, track traffic sources, and measure ad performance
• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. How we share information

We only share your information with the following trusted parties:

• Service providers (CRM, dispatch software, analytics providers) under contract to deliver our services
• Technicians and subcontracted partners to complete your service
• Legal authorities if required by law, court order, or to protect our rights

4. Data retention

We retain customer-service records for up to 7 years for tax, warranty, and service-history purposes. Marketing contact data is retained until you ask us to delete it. You may request deletion at any time by calling (205) 882-5770 or emailing us.

5. Your rights

You have the right to:

• Access a copy of the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your data (subject to legal retention requirements)
• Opt out of marketing communications at any time by replying STOP to any text or clicking unsubscribe

6. Cookies and tracking

We use cookies and similar technologies for analytics, ad measurement, and website functionality. You can disable cookies through your browser settings. Disabling cookies may affect site functionality.

7. Children's privacy

Our services are not directed at individuals under 13. We do not knowingly collect personal information from children.

8. Changes to this policy

We may update this policy from time to time. The "Last updated" date above will reflect any changes. Continued use of our site constitutes acceptance of the updated policy.

9. Contact us

For privacy-related questions, data-deletion requests, or to exercise any of the rights above, contact us at:

Paragon Garage Doors · Division of Paragon Builders
Alabama · Licensed & Insured
Phone: (205) 882-5770